Eat App has introduced Automated Guest Reviews, a powerful CRM feature that enables restaurants to collect diner feedback seamlessly.
Integrated directly into your reservation and table management system, this tool helps you measure customer satisfaction, improve the guest experience, and track restaurant performance, all without any extra manual effort.
Within 12 hours of a completed reservation, diners automatically receive a short survey email encouraging them to share their experience. This ensures timely, honest feedback while eliminating the need for paper surveys or third-party tools.
